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Award Winning Retreats

Posted by Luci Ackers on Feb 08, 2016

We are so proud to have been awarded the Feefo Gold Trusted Merchant Accreditation 2016!

And we couldn't have done it without you.


Feefo is an independent ratings and reviews company and each one of our Rural Retreats guests is given the opportunity to rate their stay with us by feeding back with Feefo. The Gold Trusted Merchant is an annual award and the highest one that Feefo allocates. It relies on us obtaining an average service rating of between 95% and 100%. It essentially recognises high quality in customer service.

Feefo collates its sales data over the past year to verify its reviews. This means that only customers who have experienced a holiday with us can provide their first-hand feedback. Our valued customers rate our customer service and we are thrilled to see that they think it's great! We love being able to provide incredible holidays in wonderful locations and are so glad that you think we're doing a good job at making your getaway as hassle-free as possible. We aim to keep up the hard work for you!

Everyone gets the opportunity to rate and review their stay with us via email. So keep an eye out as we love to know what you think.

Take a look at our stunning collection of self catering holiday properties today and book your next holiday to see what all the fuss is about. View the collection here.


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Luci Ackers
Author: Luci Ackers

Luci loves getting out and about for a good cycle ride or easy-going walks in the countryside, and thoroughly enjoyed the time she previously spent working for the National Trust. Her love of writing started from a young age and on rainy days nothing beats curling up in a secret corner with a good book.

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