Overall the property and the location was great and I would stay again. The only difference between a good and excellent rating is the attention to detail in a couple of places: 1. The welcome hamper was missing on arrival. Knowing how good the Rural Retreats hampers are we purposely bought little food with us for breakfast the next day until we had time to shop locally. Rural Retreats were great really apologetic and arranged for us to collect the hamper from the local farm shop the next day. The hamper was brilliant but it did have a sticker on the box saying “Silver Birches Collection Friday” so I can only assume somebody forgot to pick it up? 2. The dishwasher was broken and kept stopping the programme and showing an error code. It did this from first use so I can only assume it had been broken for some time and nobody noticed, checked or reported it. Also being a Hotpoint it will always be on borrowed time once it is over 2 years old. 3. I think the bin collection was missed. The house instructions say bin collection is Friday (changeover day) so don’t worry about putting the bin out. Both bins were quite full when we arrived and the general bin came with a lot of flies because Some of the rubbish I guess was already two weeks old. If we had stayed for a fortnight we would have had to pile up our rubbish. Reported this to Rural Retreats so hopefully all was good for the next guests. The service and standards from Rural Retreats is normally very good and the above comments are there for learning and shouldn’t distract from the great property and location. Hope this helps.

We recently had a lovely experience at Silver Birches. The property was brand new and in spotless condition. Being from the us it took us a bit to get the heating system and washer dryer sorted. Great location for seeing Norfolk although a rather long walk into town. The welcome basket was wonderful. It ways a great base to explore the area. We did day trips to Sandringham, Holkam Hall, urnham market, Blinkling and Norwich. Convenient to local shops, lovely linens and sheets as well as white Company toiletries were provided. We really enjoyed our stay!