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Which? Recommended Provider for UK Holiday Cottages August 2023 Which? Recommended Providers are companies that are both rated highly by Which? members and meet the high standards of Which? researchers.
Starter pack included View details
Welcome hamper included View details
Welcome hamper included
A complimentary welcome hamper is provided on your arrival which includes essentials such as tea, coffee, sugar and milk along with a few extra goodies. Please note that the size and contents of the hamper may vary from property to property and there may be regional and seasonal variances. Sadly we are unable to vary the contents according to preference, or cater for individual dietary requirements.
Starter pack included
A complimentary starter pack will be awaiting you on your arrival containing fresh coffee, tea, sugar, fresh milk and biscuits.
A complimentarty starter pack will be awaiting for you on your arrival containing; Tea, Coffee, Milk and Sugar
A complimentary starter pack will be awaiting for you on your arrival containing fresh coffee, tea, sugar, fresh milk and biscuits.
A complimentary starter pack is provided on your arrival which includes essentials such as tea, coffee, sugar and milk plus a welcome treat.
A Dorset complimentary starter pack will be awaiting for you on your arrival containing fresh coffee, tea, sugar, fresh milk and biscuits.
A Cornish complimentary starter pack will be awaiting for you on your arrival containing, Tea, Coffee, Fudge, Shortbread, Sugar, Milk, Salt and Pepper.
A Cotswolds complimentary starter pack will be awaiting for you on your arrival containing fresh coffee, tea, sugar, fresh milk and biscuits.
An Isle of Wight complimentary starter pack will be awaiting for you on your arrival containing fresh coffee, tea, sugar, fresh milk and biscuits.
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Fantastic unique cottage in an unbelievable location
Bis auf das praktisch fehlende WLan perfekt. Phantastische Landschaft. Exklusive Unterkunft.
Das Brook-Haus ist sehr gut eingerichtet. Es war draussen kalt. Beim Anreisetag und beim Abreisetag hat die Heizung funktioniert. In den Tagen dazwischen nicht. Die Küchentür war plötzlich von innen nicht mehr zu öffnen. Victoria war nicht erreichbar und hat auch nicht auf unsere Nachricht reagiert.
Gorgeous location to explore from. Great facilities. Very comfortable. Absolutely loved the sunsets.
Very clean, well equipped, lovely bed linen, towels and pillows, nice welcome pack, great location, right on the cliff edge, dog friendly
Lovely cottage with an easy check in and a small welcome hamper. Bedding was divine, so comfy. Great views from the property. Only downside was the rusty padlock on the gate to the property. You got filthy each time you had to open/close it. The padlock was stuck on the code in any event so was a waste of time. Parking was great, right outside the door of the property.
We enjoyed our four nights in Brook cottage with good friends but preferred the location, view and layout of The cottage we stayed in last year. We thought we had booked the one adjacent to that one for this year but sadly mistook the photographs. Still a lovely locationđź‘Ť
On arrival to the cottage we discovered there was no hot water or heating. After finding and checking the boiler it was showing an alarm code, I reset it by powering off and on again, then it worked fine for the rest of the holiday. I'm surprised that this was not noticed by the house keeper. The heat settings on the programable thermostat were also very random, 26C was set for one strange time period. I managed to reset all the times and temperatures to something more sensible. May I suggest you install a more simpler device that people cannot tamper with. The bathroom was not clean, mildew on the walls and around the seals of the shower did not look very nice. If was not possible to open the window, it was jammed and some fittings were broken. This was also the case in some of the other rooms. Overall we had a great holiday, the location at the lighthouse was amazing. However, for the cost of the holiday I would have expected the cottage to be in a more presentable condition, it certainly needs a refurbishment.
The cottage was in a stunning position and maintained to a very high standard by the housekeeper. She should be commended for her efforts and her warm, friendly and welcoming personality.
Brook cottage is lovely, clean cosy and you receive a wonderful hampter. We will be going back to visit.
Loved it amazing beautifull place stunning views vary clean light house was fantastic would definatley return had a great time
Brilliant cottage with astonishing welcome hamper. Arrival arrangements were excellent, the only negative was internet connection which was poor. Perfect location and views of the sea from the bedroom windows was second to none.
Really lovely location for dog walks along the coastal path and days at the local beaches. Great place for a digital detox! The wifi was very poor and there is no phone signal - we were very happy to make the most of this!
FANTASTIC Very Good very clean and private, with so much care from the owners
Stayed at Brook Cottage 8th - 11th October. Fabulous accommodation, location was stunning and Caroline the Housekeeper had done a fantastic job presenting and thoroughly cleaning the cottage before our arrival leaving us a wonderful hamper too. Whilst we were there the handle on the toilet broke - contacted Caroline who advised plumber would be there within an hour (even on a Saturday night) - and he was - all fixed. Great service. Stunning walks on the doorstep with Padstow nearby. A perfect break. We will be returning.
Clean, warm,everything we needed and in a great spot. Wonderful hamper which we really appreciated and enjoyed. Our little dog too was very happy. Thank you.
Just perfect. Clean pretty and the hamper was amazing. Highly recommended
Enjoyed the cottage,everything we required.Would come back again.
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Saturday - 9am to 5.30pm
Sunday - 10am to 4pm
My Personal Sanctuary is a Luxurious and truly indulgent beauty therapy service delivering 5 star quality organic treatments carried out in the comfort of your cottage.
Updated at 10:00 on Friday 8th April 2022
As all restrictions have been lifted across the United Kingdom, you are no longer legally required to self-isolate upon a positive Covid-19 result. You won’t be asked to take daily tests or isolate following contact with someone who has tested positive for COVID-19. This means, if you would like to modify or cancel your booking due to Covid-19, our normal terms and conditions now apply.
If the restrictions are reintroduced and you are forced to cancel your holiday due to legal restrictions, please be rest assured that we will help you to move your booking within the same property, offer a voucher to be used within the same property within a year or cancel your booking in this instance and we will refund you the price you paid in full.
If you are concerned about the potential impact of Covid-19 on your holiday plans, outside of legal restrictions, we strongly advise you to seek out travel insurance which covers you in these and other eventualities.
Which? Recommended Provider for UK Holiday Cottages August 2023
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